PRIVACY POLICE



About Us
Arsenal Soccer Schools COUNTRY/REGION (the “Schools”) website www.playthearsenalway.com/COUNRTY is run and maintained on behalf of COMPANY NAME who are the FRANCHISOR of the Schools.
www.playthearsenalway.com/COUNTRY is the official website of the Schools.

Your Privacy
This document explains our policy regarding any personal information you might supply to us when you visit this site. Our goal is to protect your information.
Please note that this web site contains links to other websites, which are provided for your convenience. We are only responsible for the privacy practices and security of this site. We recommend that you check the privacy and security policies and procedures of each and every other website that you visit.

Consent
By registering on our website, you indicate your consent to us collecting and using your personal information in accordance with the terms set out in this policy, including by passing your information to the Arsenal Football Club PLC (the “Club”) (being all companies with the Club’s name) and the other Commercial Partners. If you do not agree to these terms, please do not register on this site.
We would also like to introduce you to or pass your personal information to other carefully selected organisations with whom we or the club have a business relationship, such as:
1. Our sponsors, for example O2 and Nike
2. Financial services partners 
3. Other organisations whose services we need to use to process and deliver your orders, for credit control and debt collection, to maintain our systems or to comply with legal obligations such as law or court order.
Collection of Personal Information
When you engage in certain activities on this site, such as registering, or entering competitions, we may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, we may require that you provide us with personal information, such as your name, mailing address, e-mail address, telephone number and other personal identifying information. In some instances, you may also be asked to provide a credit or debit card number.
We may supplement the information that you provide with other information that we obtain from our dealings with you or which we receive from other organisations, for example, our commercial partners.

How Will We Use Your Information?
When you submit personal information to us you understand and agree that we and our subsidiaries and affiliates may record, transfer, store, and process your customer profile in any of the countries in which we and our subsidiaries or affiliates maintain offices, including without limitation, the United Kingdom and COUNTRY. All personal information submitted will be protected by us in accordance with current data protection legislation and this privacy policy.
We collect this information in order to record and support your participation in the activities you select. If you participate in a School, for example, the information is used to mail to you about the Schools and any future Schools. If you enter a contest, information is collected to qualify the entry and contact you regarding the contest or prize awards. We also use information that you provide:
• as part of our effort to keep you informed via mail, email, phone or fax about special offers, and other products and services we offer
• for record keeping purposes
• to improve the quality of our service
• for market research
• to track activity on our website
• to understand your preferences so that we can improve the products or services we offer
We recognise and appreciate the importance of responsible use of this information. If you do not want the information you provide to us to be used to inform you of other products and special offers from us, and you indicate this preference when you provide the information to us, we will honour your preference.
In addition, we may selectively provide certain information to other companies or organisations that have products or services we think may interest you, including without limitation the Club. If you do not want the information you provide to us to be shared with other companies, and you indicate this preference when you provide the information to us, we will honour your preference.

Disclosure of your Information
We may share your personal information (including details of your purchasing preferences) with the Club and its group of associated companies. To find out a complete list of companies please contact the Data Protection Officer through any of the channels below. We may also pass on information to associated third parties - each of which may use your information as described under the section "How do we use your Information?"
We would also like to introduce you to or pass your personal information to other carefully selected organisations with whom we have a business relationship, such as:
1. Our sponsors
2. Financial services partners 
3. Other organisations whose services we need to use to process and deliver your orders, for credit control and debt collection, to maintain our systems or to comply with legal obligations such as law or court order.
Each of these organisations would like to keep you informed of services, products, events and special offers made available by that organisation. In all cases, we will take great care to ensure that your personal information is only processed in accordance with this Privacy Policy and the law and we only permit your information to be used for authorised purposes.

Offers and Opportunities
The Franchisor and Arsenal Football Club teams up with a selection of carefully chosen commercial partners such as:
• our sponsors
• Financial services partners
For a full list of companies in the Club please click here www.arsenal.com or request from the address given below.
The Club’s commercial partner programme is designed to support the Club and also to bring customers, fans and website users a diverse range of Club associated and Club branded offers (including Arsenal Finance offers) at competitive prices. We and/or the Club and/or these commercial partners would like to contact you to tell you about the offers available to you and also about a range of other Arsenal initiatives in a number of ways, including by post, telephone, text/picture/video message, digital television, fax or by email. If you express an interest in an offer from one Arsenal’s commercial partners, that partner may let us know. This enables Arsenal to take your views and interests into account when choosing its commercial partners and developing the programme.
If you do not wish for your personal information to be passed on in this way, please contact us as specified below.

What to do if you do not want to receive details of offers
Please be assured, you are under no obligation to buy anything. However, if you prefer not to be contacted either by us or the Club or any of its commercial partners, you can opt out of receiving these details by ticking the relevant boxes on the screen on which you provide information or by writing to us by mail or email (see the section “How to contact us” below). You can change your mind at any time by contacting us by any of the methods shown below or by following the instructions set out with each offer you receive.
Please note, if you do opt out of receiving information, us, the Club and/or its commercial partners will be unable to keep you informed of new services, products, events or special offers that may interest you.

Use of your information outside the European Union
Some of the organisations to which we may disclose your personal information are situated outside of the COUNTRY. In order to provide you with the products and services you require, we may need to transfer your personal information to these countries some of which do not have laws that protect privacy rights as extensively as in the United Kingdom. If we do transfer your personal information to other territories, we will take proper steps to ensure that your information is properly protected.

Use of Cookies
You can surf the site anonymously and access important information without revealing your identity. However, in order to provide a better service, we may use “cookies” to track your visit, which make it easier for you to log on during future visits. A cookie is a small piece of information that the web site stores on your web browser and can later retrieve. We use cookies for a number of administrative purposes, such as recording your log in status so you do not have to log in to the site at every visit (unless you wish to).
The cookie cannot be read by a Web site other than the one that sent the cookie.
While we use cookies to track your visit, most cookies last only through a single session or visit. Similarly this information does not identify you personally and you remain anonymous unless you have otherwise provided us with personal information. Please note that it is possible to set up your web browser to inform you when you receive a cookie, giving you the chance to decide whether or not to accept it.
For further information on cookies and how to switch them off see www.allaboutcookies.org.

Security Information
We take the security of your personal information seriously. When you submit your credit card details, we use industry standard Secure Sockets Layer (SSL) encryption technology to guard your information. In addition, we have security procedures in place to protect our customer database from loss and misuse, and only allow access to it when absolutely necessary, and then under strict guidelines as to what use may be made of the personal information contained within it.
This website contains links to other websites. We are only responsible for the privacy practices on this site. We recommend that you check the privacy and security policies and procedures of each and every other website that you visit.

Data Protection
We are registered in accordance with United Kingdom Data Protection Legislation and will hold and use your personal data strictly in accordance with UK data protection legislation.

How do we protect visitor information?
We have a committed security policy. We will retain copies of the information provided when you register on the website, via our application forms, or enter into any competitions. We implement a number of sophisticated security measures to ensure the safety of any personal information provided. The information is contained on a secure server, which is accessible only by a limited number of employees who have authorised access rights to such information.
In addition, we have security procedures in place to protect our paper based systems and computerised databases from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage, and only allow access to them when it is absolutely necessary to do so, and then under strict guidelines as to what use may be made of the personal information contained within them.

Privacy Policy for Children
We realise and understand that many children will visit our website but encourage all persons under 13 to consult with their parents or legal guardian before submitting any information to this web site and indeed any other web site. However, we believe that ultimately it is the responsibility of parents or legal guardian to supervise children when online and recommend that parental control tools be put in place. Although anyone under the age of 13 is able to participate in competitions and promotions, notification of a win or prize will be sent directly to the parent or legal guardian identified in the initial registration process. Any publication of a competition winner’s personal details for visitors under 18 will require parental or legal guardian consent during registration.

Changes to this Privacy Policy
We aim to meet high standards and our policies and procedures are, therefore, constantly under review. From time to time we may change our security and privacy policies. Accordingly we recommend that you check this page periodically in order to review our current policies.
Updating and Correcting Information
You may correct your personal information by emailing us at insert contact. Please include your name, address, and/or email address when you contact us. We would encourage you to promptly update your personal information if it changes.
Your Rights to Access Your Personal Information
You have the right to see a copy of the personal information that we hold about you, and you may ask us to make any necessary changes to ensure that this information is accurate and kept up to date. We may charge a small fee towards the cost of administering any request you make. The current fee is £10.00.
You may ask us to make any necessary changes to your personal information to ensure it is accurate and up-to-date.

 

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